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Maintenance Response Email Generator

Generate a professional email to respond to tenant repair requests and maintenance issues.

January 1, 0001 1 min read
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Maintenance Response Email

Professional responses to tenant maintenance and repair requests.

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Landlord Maintenance Obligations

Under the Residential Tenancies Act, landlords must:

ObligationDetails
Maintain the unitKeep in good repair and fit for habitation
Comply with standardsMeet health, safety, and housing standards
Vital servicesProvide heat, electricity, water, fuel
Respond promptlyAddress maintenance issues in reasonable time

Response Time Guidelines

Issue TypeRecommended Response
Emergency (no heat, flooding, no water)Same day
Urgent (broken appliance, plumbing issue)1-3 days
Non-urgent (cosmetic, minor repairs)7-14 days

Best Practices

  1. Respond promptly — Acknowledge requests within 24-48 hours
  2. Document everything — Keep records of all communications
  3. Provide entry notice — 24 hours written notice required for non-emergency entry
  4. Follow up — Confirm repairs are satisfactory
  5. Keep receipts — Document all repair costs

This template is for general guidance. Adjust the tone and content for your specific situation.

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