Maintenance Response Email Generator
Generate a professional email to respond to tenant repair requests and maintenance issues.
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Maintenance Response Email
Professional responses to tenant maintenance and repair requests.
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Your Email
Subject: RE: Maintenance Request - [Property Address]
Landlord Maintenance Obligations
Under the Residential Tenancies Act, landlords must:
| Obligation | Details |
|---|---|
| Maintain the unit | Keep in good repair and fit for habitation |
| Comply with standards | Meet health, safety, and housing standards |
| Vital services | Provide heat, electricity, water, fuel |
| Respond promptly | Address maintenance issues in reasonable time |
Response Time Guidelines
| Issue Type | Recommended Response |
|---|---|
| Emergency (no heat, flooding, no water) | Same day |
| Urgent (broken appliance, plumbing issue) | 1-3 days |
| Non-urgent (cosmetic, minor repairs) | 7-14 days |
Best Practices
- Respond promptly — Acknowledge requests within 24-48 hours
- Document everything — Keep records of all communications
- Provide entry notice — 24 hours written notice required for non-emergency entry
- Follow up — Confirm repairs are satisfactory
- Keep receipts — Document all repair costs
This template is for general guidance. Adjust the tone and content for your specific situation.